What happens when you walk in?

Knowing what to expect can make seeking same-day medical care feel more straightforward. When you arrive, our clinical team will assess your condition and determine what needs attention. Your doctor will then investigate, diagnose and treat your condition as needed. If further care is required, we can arrange specialist or physiotherapy referrals and establish an appropriate follow-up plan.

Your visit at a glance

Fast Track Urgent Care Redlands is at 24 Weippin Street, Cleveland. Clinic hours are 8am to 8pm, seven days a week. On arrival, our clinical team will assess your condition and its urgency. Patients are seen according to clinical need, so the order of treatment may change when someone requires more urgent attention.

Before you travel

Call 000 immediately if the person is dangerously ill or injured, or has emergency warning signs such as loss of consciousness, not breathing or severe difficulty breathing, a severe allergic reaction, or uncontrolled or heavy bleeding.

Fast Track Urgent Care is a private clinic and consultation fees apply. We recommend reviewing our fees before your visit where practical.

*Additional costs or separate billing arrangements may apply for imaging, pathology, medications, procedures and medical consumables. Where additional charges apply, these will be discussed with you before they are added to your bill.

Your visit, step by step

1. Arrive and check in

Fast Track Urgent Care Redlands is at 24 Weippin Street, Cleveland. Clinic hours are 8am to 8pm, seven days a week. On arrival, our clinical team will assess your condition and how urgently you need care. Patients are seen according to clinical need, so those requiring more urgent attention may be seen first.

2. A clinician assesses the problem

Our clinical team will ask about your symptoms or injury, when they started, what has changed, and any relevant medications, allergies or medical history. Depending on your condition, they may examine the affected area, check your vital signs and ask further questions. This assessment helps determine what investigations or treatment you may need next.

3. Pathology and Imaging may be recommended

X-ray and CT are available through Queensland X-Ray, approximately 50 metres away. Your clinician will explain which imaging is appropriate. Confirm availability, appointments and any fees with the imaging provider. On-site pathology can collect blood samples, and some urgent tests can be performed during your visit.

Your clinician will discuss which tests, if any, are appropriate for your condition. Test availability may vary depending on the time of your visit and the investigation required.

*Confirm imaging fees and Medicare eligibility with Queensland X-Ray. Some pathology tests may be bulk billed for eligible patients, depending on the test and applicable Medicare requirements.

4. Receive clear next steps

Before you leave, your clinician will explain the next steps in your care. Depending on your condition, this may include treatment at the clinic, advice for recovery at home, follow-up care, or referral to a GP, physiotherapist or specialist. If your condition requires hospital-level care, we will advise you and help arrange appropriate escalation where necessary.

The right care pathway can only be determined after your condition has been clinically assessed.

Questions to ask physicians

• What do you think may be happening?
• Do I need a test, imaging or follow-up?
• What change should make me seek more urgent help?
• What costs are known before we proceed?
• Who should I see next, and when?

If you are planning a visit, see the clinic map, hours and access details.